CONNECTICUT CARE · MEDICINE PROBLEMS
Make a plan for medicine problems
Ask about the exact product, clear instructions, storage and who to call about a problem.
Settle the practical questions during the visit
The US medicine agency is the FDA: the Food and Drug Administration.
| Part of the plan | Question to settle | Why the answer is specific |
|---|---|---|
| Storage | What does this exact product’s label say? | Peptide storage needs differ by product; there is no rule that all must stay cold. |
| Clear instructions | Who can explain an unclear label before I use the medicine? | By September 2026, FDA had received reports of people taking the wrong amount of semaglutide mixed to order, with some needing hospital care. |
| Follow-up | Who can I reach if a problem starts after the visit? | Write down the name of the person or office to contact, their phone number, and how to reach them after hours. |
Keep health changes in the conversation
Bring up pregnancy plans, pregnancy or breastfeeding when discussing treatment. Ask whoever is treating you for an explanation of the actual product’s information.
As of September 2026, medicines mixed to order lack the pregnancy and breastfeeding information that FDA reviews for approved products.
Poor compounding can put germs into a medicine or leave it too strong or too weak by changing the amount of the ingredient that does the medicine’s work.
When there is no time to wait
A severe allergic reaction can develop in seconds or minutes and can threaten life, according to MedlinePlus.
MedlinePlus directs people with severe allergic symptoms, such as trouble breathing or face or tongue swelling, to call 911 or seek emergency care.
If you take the wrong amount of a medicine, call Poison Control for help; MedlinePlus, the government medicine page linked below, gives the helpline number.
Find the Poison Control helpline on MedlinePlusReport a medicine concern
Patients can submit a medicine problem through MedWatch, the FDA’s public reporting service.
A concern can be documented in a report without showing that the medicine was its cause.
Find reporting and complaint routes