CONNECTICUT CARE · THE PHARMACY CHECK
Check the pharmacy as well
Ask who prepares and sends the medicine. Keep that name with the details for the person treating you.
Follow the medicine back to its maker
| Where the pharmacy is | What to check | Why it matters |
|---|---|---|
| Within Connecticut | In September 2026, the Department of Consumer Protection handles pharmacy licences, with the Commission of Pharmacy. | Check the pharmacy’s own record. |
| Outside Connecticut | To send prescribed medicine here, an out-of-state pharmacy needs Connecticut registration, as of September 2026. | Search the out-of-state pharmacy category. |
| Making injections outside the state | Out-of-state pharmacies making germ-free medicines need added Connecticut approval and proof of inspection, as of September 2026. | Ask about the state checks for this kind of medicine. |
Ask for the actual pharmacy name
The US medicine agency is the FDA: the Food and Drug Administration.
FDA notes that an online offer may leave people unsure who made their medicine.
Ask: “Which pharmacy prepares the medicine, and which pharmacy sends it?” Save the answer with your visit notes.
Connecticut eLicense includes the category “PHARMACY - NONRESIDENT PHARMACY”.
Look up the pharmacy in eLicenseKnow who can explain a problem
As of September 2026, a registered pharmacy outside Connecticut must put a free phone number on your medicine label to reach a pharmacist who can see your records at any time.
Sterile means free of living germs.
A recall means the pharmacy is taking a medicine back because a problem has been found. The rule below concerns germ-free medicine made to order for an identified patient, such as an injection prepared for you.
As of September 2026, when a pharmacy starts a recall of germ-free medicine made for an identified patient, Connecticut requires it to send notice within 24 hours of starting the recall.
The notice must go to the patient or caregiver, the person who wrote the prescription and Connecticut’s Department of Consumer Protection.
Keep the label and ask how a recall notice would reach you. If a notice arrives, ask the pharmacy to explain the next step.